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Here you will find answers to our most frequently asked questions. If your question isn't here please feel free to contact us on 087 238 2123 or email us your enquiry.


Made from 30% more timber than our Normandy Shutter range, White Teak Shutters are more robust and the width of the panels can be broader. They are also finished with 30% more paint and two additional sanding and finishing sequences.

All AMERICAN shutters’ product ranges are resistant to wood-boring beetle.

Finished with 30% more paint and two additional hand sanding and finishing sequences than our Normandy Shutters Range, White Teak Shutters have a premium finish that will not crack and peel in direct sunlight.

Yes, our prescribed conditioning dries the wood to emulate the environmental conditions of the shutter location. This reduces post-installation shrinking and swelling.

Between 85 and 95%; AMERICAN shutters® has designed some unique features that give our shutter ranges enhanced light-block and privacy, such as the overlapping rabbet stiles between shutter panels, and a concealed tilt system that enables a snug fit between louvres and the frame.

Shutters are easy to keep clean and maintain, There are different cleaning and maintenance guidelines for timber and aluminium shutters. Click here for further instructions.

With proper care and maintenance, our shutters are a permanent fixture in a home. Shutters installed 30 years ago by AMERICAN shutters are still looking good and functioning 100%.

Our comprehensive warranty on our shutters is between 4 to 6 years depending on the range selected, please click here for full details.

Our delivery timeline for our locally manufactured shutters is between 15 – 20 working days. For our imported custom-manufactured shutters, this is slightly longer; between 6 – 8 weeks.

Yes, most of our shutter ranges are availalbe in custom colours.

All our shutters are custom-manufactured to the unique size of the window or door opening. Our Normandy, White Teak and Woodbury Waterproof Shutters can be made to suit unusual shaped openings such as arches and triangles.

Our various shutter ranges are manufactured from various raw material.

  • Security Shutters – architectural grade aluminium
  • Decowood Shutters – engineered timber
  • Woodbury Waterproof Shutters – 100% waterproof ABS material
  • White Teak Shutters – White Teak
  • Normandy Shutters – Kiri wood

Security Shutters

Security Shutters are available in a choice of four powder-coated colours – Prime White; Satin White; Grey and Charcoal. The grey and charcoal finishes have a slightly textured finish. Further custom colours are available to match client requirements.

Our Security Shutters are locally manufactured in South Africa at our factory in Cape Town.

Our Security Shutters are recognised as a security barrier by most short term insurers. Please consult your insurer for details about their policy.

They are manufactured from 100% architectural grade powder-coated aluminium (recyclable).

Decowood Shutters

Our Decowood Shutters are locally manufactured in South Africa at our factory in Cape Town, or they can be imported according to your custom requirements.

The coating used on our Decwood Shutters contains UV inhibitors to protect against colour fading and yellowing.

Cross-laminated timber is a wood panel product made from multiple layers of solid-sawn timber, glued together. Each layer is perpendicular to the next. This strengthens the stile and helps resist twisting and warping.

Decowood Shutters are moisture resistant and suitable for kitchens and bathrooms. They are not waterproof.

Engineered timber is one of the eco-friendliest materials available. Wood is sourced from sustainable forests and engineered to precise design specifications using individual wood fibres. Minimal wastage by using up to 95% of the tree.

Our Decowood Shutters are manufactured from engineered timber.

Normandy Shutters

Yes, you can view all Normandy Shutters’ technical specs here.

This depends on a number of factors i.e. whether the shutters are installed near the coast or inland, and how much direct sunlight they receive. Click here to see details on suggested maintenance and cleaning.

Normandy Shutters are availalbe in a total of 68 painted colours and stains as well as custom colours.

No, Normandy Shutters are to be installed indoors only.

Our eco-friendly Normandy shutters are manufactured from the hardwood of the Kiri tree, one of the most sustainable and fastest growing tree species.

FSC Certified White Teak Shutters

Woodbury Waterproof Shutters

Woodbury Waterproof Shutters are available in a choice of 36 coated colours as well as custom colours.

With UV-inhibiting finishes to maintain brilliance, the ABS material used to manufacture Woodbury Waterproof Shutters, will never require painting and will not warp, split, peel or fade.

Designed specifically for durability, in both the material and construction of the shutter. The heavy-duty structural joints create a sturdy frame and the tough resistance of the ABS material keeps the shutters looking their best in any climate condition.

With UV-inhibiting finishes to maintain brilliance the ABS material will never require painting and will not warp, split, peel or fade.

Shutters Western Cape

Cape Town
84 Marine Drive
Paarden Eiland

Shutters Johannesburg

Shop U1.2A, Cedar Square
Cedar Road
Fourways, Sandton

Shutters Kwazulu-Natal

26 Outlet Park
59 Meridian Drive,

Shutters Pretoria

Castle Walk Shopping Centre
491 Nossob St, Erasmuskloof

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South Africa's leading shutter specialist with a proven track record in excellent customer service and reliablity

CALL US 087 238 2123